FAQs

 

YOU ASKED, WE ANSWERED....

 

Where is your product made?

It is all made in small batches by an all-female team in a small village in Essex, UK. We are proud to be a British skincare brand that is increasing access to high quality skincare that has a positive impact on the planet. Find out more HERE

Do you use natural ingredients?

Yes, we believe in the power of nature and we ensure all our ingredients are all natural? Everything that goes into our skincare products are fully plant based. The ingredients are backed by science and proven to get amazing results. So we can help you glow without the use of any artificial chemicals.

What do you do to stay a sustainable brand?

Everything we use, from packaging to ingredients, come from UK suppliers, so they don’t travel far to reach our HQ and therefore emit less CO2.

We offset our delivery emissions when shipping your order to your house. Carbon offsetting is where companies donate to environmental projects that reduce carbon in the atmosphere to balance out any emissions they make. This means our brand can move towards become a carbon neutral skincare brand.

All our packaging is recyclable or biodegradable, read more here. Our wholesale orders are also wrapped in reused packaging to reduce the amount of waste going to landfill.

Can I recycle the containers?

Yes, all the packaging and containers are fully recyclable. Click here to learn more. 

Do you ship internationally?

Yes, Gaia&Vie has been ordered across the world. You will need to pay for the shipping fee for international orders (£5.99). To find out more see the Terms and Conditions.

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Do you test on animals?

Never. Gaia&Vie prides itself on never animal testing (only testing on our team and in approved labs)

What is my skin type?

Find out your skin type here and get the best routine for you.

What face oil is right for my skin type?

To find out what product is best for your skin, click here

Can I use face oils if I have oily skin?

Yes, Face oils work with your skin to regulate your natural sebum production. This means incorporating our clarity oil into your skincare routine can actually reduce the appearance of oil on your face?

Can I use the face oils elsewhere on my body?

Yes, the oils are formulated for your faces gentle skin but they can also fight skin problems like bacne or a dry chest area too. Click here for more information

Are you products Vegan?

Yes, all our products are vegan and cruelty free

Is the Konjac sponge suitable for sensitive skin?

Yes it is a gentle cleansing tool so can be used even for the most sensitive of skin types? Find out more here

What is your delivery time

All UK orders will be delivered via Royal Mail in 3-5 working days. International orders will take 10 days. For more information see the Terms and Conditions.

I love your products, how can I stock them in my own store?

Yes, for more information and wholesale prices, please email ellie@gaiaandvie.com.

How did the brand start?

Our founder Ellie established Gaia&Vie after her own skincare troubles knocked her confidence in her skin. After natural skincare restored this confidence, she set out to help others do the same. You can read the whole Gaia & Vie story here